
Rebranding Travel: Promoting Unique and Experiential Travel
The Travel landscape is changing from the curated photos in front of the Eiffel Tower, the lookout at the Mona Lisa at Louvre or the iconic bench photo in front of the Taj Mahal to experiential travel experiences consisting of pasta cooking classes in Italy to painting escapades to the South of France. Vacation travel has always been an important aspect of people’s life. Earlier, there were the bucket lists derived from the internet lists of Top 100 places to visit or the best places to see in the world. However, in the recent years the focus has changed to experiential travel. Travelers today are no longer satisfied with just visiting popular landmarks or checking off destinations from a list. Instead, they want unique, immersive experiences that stand out and enable them to connect with a place, its people and culture. For travel brands this presents both a new challenge and an opportunity. The challenge to create a unique experience that can differentiate them from their competitors, and the opportunity to capture the hearts and minds of travelers by creating memorable experiences.
The World is a book and those who donot travel read only one page. - Saint Augustine
Here are some strategies to effectively market experiential travel.
Define Your Unique Value Proposition
The foundation of experiential travel lies in a clear and compelling value proposition that sets it apart from its competitors. This means identifying how your curated experience sets you apart. The locations may be the same, but the experience must be unique. The difference lies in a simple trip to Japan to take in the familiar sights or an immersive cultural experience where the travelers participate in hands-on activities like tea ceremonies, sushi-making classes, calligraphy workshops or spending the night in a traditional ryokan. Or it may be the difference between a regular yoga retreat to a resort nestled in the Himalayas away from all electronic and mobile gadgets where the travel is one with nature enjoying the simple life and food. Or the difference between a simple hike or an immersive adventure hiking the Inca Trail to Machu Picchu wile reliving ancient traditions. Your value proposition must resonate with your specific target audience and highlight the experience that you offer.
Tell a Compelling Story
Experiential travel is all about the story – the narrative that transports the potential travelers into the experience even before they book. They need to feel the walk through a busy Egyptian local market, or a hike in a remote mountain or the feeling of participating in an ancient ritual. The challenge lies in using captivating visuals and interesting language to grip the traveler’s attention and leveraging content marketing strategies to share these stories.
Engage Through Social Media
Social media is critical for promoting experiential travel. Blog posts, videos, social media campaigns and testimonials from past travelers can all be used to build that emotional connect with the audience across platforms like Instagram, Twitter, and Facebook. Collaborate with influencers who align with your brand values to reach a broader audience and build trust.
Leverage User-Generated Content
Another great way to foster a sense of community and authenticity to the experience is by integrating user generated content on your channels. Past traveler sharing their journeys, photos, videos as well as reviews of their experiences will make a powerful branding tool. Word-of-mouth remains one of the most effective marketing tools, encourage satisfied customers to leave reviews and share their experiences online. Positive feedback can help build credibility and trust, convincing hesitant travelers to choose your services.
Utilize Visual Branding and Technology
Visual elements play an important role in creating the experiential travel experience. Hence it is critical to invest in high-quality photography and videography to capture the landscapes and people that are at the centre of your experience. Your website, social media and marketing material should create an immersive experience for the audience. This can be further enhanced by incorporating immersive technologies like virtual reality and 360-degree videos to give potential customers a preview of what they can expect.
Focus on Sustainability and Ethical Practices
By incorporating sustainability into your travel experience, you can appeal to the conscious customers who prioritize responsible travel. Highlight aspect such as promoting local partnerships, carbon neutral tours and support for wildlife conservation projects.
Collaborate with Local Communities
The key aspect of experiential travel is an authentic local experience. Hence it is important that you partner with local artisans, chefs, guides and story tellers to create that one-of-a-kind experience. It is ideal to highlight these collaborations in your branding to showcase how your offerings are rooted in the local heritage of the destination.
Create Personalization Opportunities
Focus on creating bespoke travel experiences that are designed around individual preferences. Offer personalized itineraries, or concierge services to make the travellers feel special and connected. Incorporate data-driven insights to understand the customer behaviour and tailor your message accordingly.
Offer Value Beyond the Experience
Nurture your relationship with the travellers beyond the trip. Provide resources like travel guides, or follow-up emails with tips for future proposed travels. By creating a sense of community and loyalty you can turn the satisfied customers into loyal advocates who will share their experiences with others.
Let Proficient be your partner in creating a travel brand that not only inspires wanderlust but also fosters loyalty and trust. Contact us at info@pss-ca.com.